Find Out A Little More About Us

Family run state-of-the-art garage in Roath, Cardiff.
At our family-run garage in Roath, we pride ourselves on offering a wide range of services as well as providing specialist servicing expertise in BMWs and Mercedes.

Having been in the industry for over 30 years, we have built up a solid knowledge base, and we also pride ourselves in keeping abreast of new technology and providing state of the art diagnostic equipment.

As we are a local family business, we have a deep-rooted commitment to maintaining our excellent reputation as a highly respected garage. All work is completed by qualified technicians; our services are summarised below.

  MOTs

We are DVSA authorised for Class IV MOTs, have MOT examiners (formally VOSA) and we also offer free re-tests.

  Repair and fit

We can repair and fit the following: cam belts, air con re-gassing, batteries, gearboxes, tyres, exhausts, turbos, provide performance upgrades, brakes and clutch.

  Brakes and clutch

We consider ourselves experts in brakes and clutch maintenance and we offer free clutch advice and clutch checks to ensure everything is in good working order. Our mechanics are highly trained in various brake systems (drum/disc/ABS), and can perform brake checks and maintenance work. We can also address clutch slipping, flywheels, vibration, irregular noises and cracks.

  Diagnostics

We are very proud of our state of the art diagnostic equipment which allows us to diagnose most problems, including but not limited to: engine management, engine lights, warning lights, as well as issues related to transmission, oil pressure, cooling/heating, petrol/diesel tank, exhaust, catalytic converter or the overall system.

  Air conditioning

We provide a multitude of air conditioning services including pressure testing, regulating climate control, detection of leaks, recharging or recharge and clean. We can also help with condensers, compressors and air con lines.

  Servicing

We can perform small, interim or full services, oil and filter changes, and assess, and where appropriate, repair or replace cam belts.

Independent BMW and Mercedes Servicing Specialist

 


We are independent servicing specialists for BMWs and Mercedes providing advanced servicing technology and parts. We have qualified technicians who are trained in programming and coding BMW and Mercedes vehicle systems, as well as oil servicing, engine oil top-ups, micro-filters, air filters, spark plugs, brake pads, discs and fluids.

COMPLAINTS POLICY

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 029 20 485 161 ,  write to us at:

Bedford Motors Ltd
Penlline Street,
Roath
Cardiff
CF24 3DF

or email us at  bedfordstmot@yahoo.com and we aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction, you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0333 241 3209.

Contact Us

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